Shipping Ticket
Thank you as always for visiting the official Pvot Apparel website.
This is a ticket exclusively for product exchanges.
It is required when you wish to make a size exchange or similar,
and it is required when we ship the product to you.
Please purchase this only if you meet the return and exchange conditions presented by
Pvot Apparel Customer Support.
Once your payment is confirmed, we will proceed with shipping immediately.
* Please note that purchase by cash on delivery is not possible.
* Please place your order using the email address or account with which you contacted us.
If the name differs, confirming your identity may be delayed.
* If you would like to check the product exchange process or requirements, please contact us here.
If you have any questions, please feel free to contact our staff.
Made in china
delivery
For standard shipping, we strive to process and ship orders within 5 business days from the order date.
※ However, the following exceptions apply:
1. If there is a prior notice of shipping delays
2. During extended national holidays such as public holidays, Obon, and New Year’s holidays
3. When there is a high volume of orders due to new product launches, etc.
4. If the payment method is convenience store payment (shipping will be processed within 5 days after payment is completed)
If there is a shipping delay, a notice will be posted at the top of this page.
- Shipping Fees
Shipping fees are charged per shipment, as displayed on the product purchase page.
For orders exceeding 15,000 yen, shipping is free.
- Delivery Time
Delivery time is subject to the courier’s service, and due to weather, traffic conditions, or other unforeseen circumstances, delivery at the specified time may not always be possible.
Additionally, in some remote areas (such as rural or island regions), time-specific delivery may not be available.
Size Change/Cancellation
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