Shipping Ticket
Thank you for visiting the Pvot Apparel official website.
This ticket is for product exchange only.
This is required when you wish to exchange the size, etc.
This information is required when shipping products from our company to customers.
Please purchase only if you meet the return/exchange conditions provided by Pvot Apparel customer support .
Once payment is confirmed, we will immediately begin shipping procedures.
*Please note that cash on delivery cannot be purchased.
*Please place your order using the email address or account you used in your inquiry.
If your name is incorrect, confirmation with the customer may be delayed.
*If you would like to confirm the process and requirements for product exchange, please contact us here .
If you have any questions, please feel free to contact our staff.
delivery
For standard shipping, we strive to process and ship orders within 5 business days from the order date.
※ However, the following exceptions apply:
1. If there is a prior notice of shipping delays
2. During extended national holidays such as public holidays, Obon, and New Year’s holidays
3. When there is a high volume of orders due to new product launches, etc.
4. If the payment method is convenience store payment (shipping will be processed within 5 days after payment is completed)
If there is a shipping delay, a notice will be posted at the top of this page.
- Shipping Fees
Shipping fees are charged per shipment, as displayed on the product purchase page.
For orders exceeding 15,000 yen, shipping is free.
- Delivery Time
Delivery time is subject to the courier’s service, and due to weather, traffic conditions, or other unforeseen circumstances, delivery at the specified time may not always be possible.
Additionally, in some remote areas (such as rural or island regions), time-specific delivery may not be available.
Size Change/Cancellation
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