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For standard shipping, we strive to process and ship orders within 5 business days from the order date.

※ However, the following exceptions apply:
1. If there is a prior notice of shipping delays
2. During extended national holidays such as public holidays, Obon, and New Year’s holidays
3. When there is a high volume of orders due to new product launches, etc.
4. If the payment method is convenience store payment (shipping will be processed within 5 days after payment is completed)

If there is a shipping delay, a notice will be posted at the top of this page.

 

• Shipping Fees

Shipping fees are charged per shipment, as displayed on the product purchase page.
For orders exceeding 15,000 yen, shipping is free.

 

• Delivery Time

Delivery time is subject to the courier’s service, and due to weather, traffic conditions, or other unforeseen circumstances, delivery at the specified time may not always be possible.

Additionally, in some remote areas (such as rural or island regions), time-specific delivery may not be available.

We are basically unable to change the size or cancel an order after the order has been confirmed because the order confirmation and the linkage to the shipping process are done automatically by the system linkage. * Cancellation of pre-order items is also not possible before the items are shipped. Please check your order once before confirming it.